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Parts Supervisor

Sytner Group
Posted 14 days ago, valid for 3 days
Location

Leicester, Leicestershire LE19 1WH, England

Salary

£38,000 - £45,600 per annum

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Contract type

Full Time

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Sonic Summary

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  • Sytner Group is seeking a motivated Parts Supervisor to join their team in Leicester with a full-time schedule that may include weekends.
  • Candidates must have previous experience in the motor industry in a similar role, along with skills in analyzing and controlling KPIs and budgets.
  • The position involves managing stock, ensuring parts identification, and providing excellent customer service both face-to-face and over the phone.
  • Sytner offers a competitive salary and an industry-leading benefits package, including 33 days of holiday and various employee discounts.
  • Successful applicants will demonstrate strong communication and organizational skills, with a passion for delivering exceptional customer service.

About the role

Sytner Group is looking for a motivated and committed Parts Supervisor to join our team at Leicester.

As a Sytner Parts Supervisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.

You will also ensure that the parts stock room is well maintained, and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.

You will be managing stock and helping to maximise the profitability and efficiency of the department. You will coordinate with the workshops and Sales teams as well as selling directly to the public.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Sytner Parts Supervisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience within the motor industry in a similar role is essential and as well as experience of analysing and controlling KPI's and budgets.

Ideally, you will be highly motivated with a clear understanding of stock control, parts administration, systems and profitability.

Excellent communication and organisational skills are essential and a good knowledge of Kerridge is desirable

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate for delivering excellent customer service and has the ability to give best advice on our products and services to our customers.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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