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We are recruiting for an Operations and Membership Services Administrator which is based in Glen Parva with parking and once you pass your probation this role is hybrid. This position offers a salary of 25,000, full-time, permanent employment with a hybrid work pattern. The job entails a mix of administrative support, membership services, and team collaboration responsibilities.
Here's a summary of the key duties and qualifications:
Key Responsibilities:
Operational and Administrative Support:
Assist the Head of Finance and Operations with administrative tasks (scheduling, meeting arrangements, report preparation).
Handle document and report formatting, incorporating research and data analysis.
Keep organised records in compliance with GDPR.
Support project tracking and coordination.
Membership Services:
Act as the first point of contact for membership queries (phone, email).
Manage membership applications, payments, and financial transactions.
Process and verify licenses and handle related paperwork.
Maintain membership databases and support licensing processes.
Provide outstanding customer service to members.
Team Collaboration and Additional Duties:
Act as a liaison for the Head of Finance and Operations.
Support cross-department collaboration and operational efficiency.
Assist with other duties as directed by management, including support for the CEO.
Desired Skills:
Organisational skills with attention to detail.
Excellent communication (both written and verbal).
Proficiency in Office 365 and HubSpot.
Ability to handle multiple tasks and prioritise effectively.
Knowledge of GDPR and experience with data handling.
A professional and friendly demeanour.
Benefits:
Enhanced leave package (20 days annual leave + public holidays, birthday, and Christmas closure).
Health care, CPD support, well-being benefits, and a better-than-average employer pension contribution.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
