- Answering Incoming Calls: Professionally handle and redirect phone inquiries, ensuring a positive experience for callers.
- Screening Applications: Review and organize incoming applications, providing initial assessments and preparing summaries for review.
- Data Entry: Accurately input, update, and maintain data in our systems and databases.
- General Administration: Provide administrative support to the team, including scheduling, correspondence, and maintaining records.
- Proven experience in an administrative role or similar position.
- Strong organisational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to maintain confidentiality and handle sensitive information.
- A positive attitude and willingness to adapt to team needs.