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Regional Service Manager

Luton Bennett
Posted a month ago, valid for 14 days
Location

Leicester, Leicestershire LE1 4PG, England

Salary

£45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Salary: £45,000 Base + 15% Annual Bonus
  • Experience Required: Service/Regional manager experience with an engineering/technical industry
  • Regional Service Manager role available in a world leading materials handling company in East Midlands Territory
  • Applicants need to have service management experience within an engineering industry and excellent communication skills
  • Role is primarily based from home covering East Midlands territory managing a team of Field Service Engineers

Regional Service Manager (Forklift Trucks)

£45,000 Base + 15% Annual Bonus + Company Car + Fuel Card + Laptop + Phone + 26 Days Holiday + Bank Holidays + 6% Employer & 4% Employee Pension + Broadband Contribution + PPE/Uniform + Uniform Washing Service

East Midlands Territory

Hybrid Working - 8am to 4.30pm, Monday to Thursday & Friday 4pm

Regional Service Manager role available in a world leading materials handling company.  The role will suit those looking for a position in a successful and collaborative management team where you can positively impact the team and culture of the business.

To apply for the Regional Service Manager role, applicants need to have service management experience within an engineering industry.  Industry specific training will be provided.  You will need excellent communication skills as you’ll be liaising with internal teams such as sales as well as customers directly. 

The role is primarily based from home covering East Midlands territory travelling to meet customers and engineers when required. The role is managerial focussed with no hands on work and you will be responsible for a team of Field Service Engineers.  You will manage the planned maintenance and reactive breakdown of a broad range of forklift trucks at customer sites. The key responsibilities will be to motivate all staff to deliver a consistently high level of service to customers and to ensure everyone is aware of and committed to team objectives. You will manage and continually improve team and individual KPI’s and deliverables.

The company form part of a world leading group of companies and are renowned for offering progressive long-term careers.

The Regional Service Manager role in brief:

*Responsible for North West service activity including engineers

*Ensure KPI’s are achieved

*Hire, train, coach engineers when needed

*Positively impact culture and suggest improvements
 

The Person Required:

*Service/Regional manager experience with an engineering/technical industry

*Improvements driven

*Highly organised

*Experience developing customer relationships

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