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Customer Relations Manager - Private Healthcare

Compass Recruitment Solutions
Posted 9 hours ago, valid for 6 days
Location

Leighton Buzzard, Buckinghamshire LU7 0QU, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Relations Manager position is available at a family-owned Group of Private Care Homes in Leicester or Leighton Buzzard.
  • The role offers a salary between £40,000 to £50,000 depending on experience, plus commission.
  • Candidates should have experience in a Care Home environment with a sales background and strong customer service skills.
  • Responsibilities include managing occupancy rates, handling inquiries, negotiating fees, and training staff to meet targets.
  • For more information or to apply, interested individuals should contact Julie Gregson directly.

Customer Relations Manager | Private Healthcare

Permanent | Leicester or Leighton Buzzard

40k to 50k DOE plus commission

Job Summary

Our client a family owned Group of Private Care Homes require a Customer Relations Manager for their property which is a premium brand with 80 beds, to be responsible for ensuring occupancy, average weekly fee and funding mix targets are met at the care home through the creation and implementation of effective localised tactical marketing plans.

You will be handling all enquiries to the home, for their conversion to a sale and for completing the customer transaction including the effective negotiation of fees and signing of contracts.

The role will require you to attend the care home, present at meetings, deliver training workshops and identify, build up, train and motivate the team within the care home to achieve targets. They have 80 beds and 10 are so far filled.

You will come from a Care Home environment with a sales backgroundand have an understanding of fee sources and structures in the care sector, along with excellent customer service skills.

For further information and to apply please contact Julie Gregson directly.

CCS | Compass Corporate Services is a division of Compass Holding group and are acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.