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Second Line Support Engineer

VIQU Limited
Posted a day ago, valid for 6 days
Location

Leighton Buzzard, Bedfordshire LU7 0DZ, England

Salary

£30,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Second Line Support Engineer position in Leighton Buzzard offers a salary range of £30,000-£35,000.
  • The role requires a minimum of 1 year of experience in a second line support capacity.
  • The successful candidate will provide technical support on-site, primarily in a Microsoft environment.
  • Key responsibilities include logging and investigating customer tickets, troubleshooting network issues, and managing Active Directory.
  • Candidates should possess excellent communication skills and a proactive problem-solving attitude.

Second Line Support Engineer – Leighton Buzzard £30,000-£35,000

VIQU have partnered with a leading organisation in Leighton Buzzard who are seeking an individual to provide quality technical support on site. The candidate must have proven experience working in a second line support capacity.

The candidate would be on site in central Leighton Buzzard five days a week and would help to support a Microsoft enviroment.

Key Responsibilities of the Second Line Support Engineer:

  • Provide second line support for users across the organisation.
  • Log, investigate and take full ownership of customer tickets, identifying the root cause of issues.
  • Support a Microsoft environment, including Exchange Online.
  • Set up and configure devices using Intune and Autopilot.
  • Troubleshoot any network and infrastructure issues.
  • Support and manage Active Directory, including user management, group policies, and permissions.

Requirements of the IT Support Engineer:

  • 1+ years of experience within a 2nd line IT support role.
  • Experience with Microsoft 365, Intune, Autopilot and Exchange online.
  • Extensive experience with Active Directory management and maintenance.
  • Excellent communication skills and a proactive problem-solving attitude
  • Ability to work independently and communicate effecitvley.

Second Line Support Engineer – Leighton Buzzard £30,000-£35,000

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus, by sending your updated CV to

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment' on LinkedIn, and Twitter: @VIQU_UK

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.