Service Desk Analyst

1TECH STAFFING LIMITED

Posted 8 hours ago, valid for 7 days

Leighton Buzzard, Buckinghamshire LU7 0QU, England

£28,000 - £33,600 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

We are looking for a Service Desk Analyst to join a growing pharmaceutical company near Leighton Buzzard.
The role offers a salary of up to £28K along with career growth opportunities.
Candidates should have experience in ITIL practices, Azure, Active Directory, and Office 365, as well as proficiency in Windows 10.
This position involves providing 1st and 2nd line support while managing customer requests according to SLAs.
Strong communication skills and a passion for technology are essential for this fast-paced environment.

Up to £28K + Career Growth Opportunities!

We’re seeking a Service Desk Analyst to join a rapidly expanding pharmaceutical company with ambitious growth plans. Based in the office near Leighton Buzzard, you'll play a key role in delivering top-notch support to customers via the service desk. If you have strong communication skills, thrive in a fast-paced environment, and are passionate about tech, this is a fantastic opportunity to progress your career.

About the Role:In this position, you'll provide 1st and 2nd Line Support while managing customer requests in line with SLAs. If you're looking for a chance to build on your current skills and step into a more challenging environment, this is the role for you!

What You’ll Need:

Experience with ITIL practices
Strong knowledge of Azure, Active Directory, and Office 365
Proficiency in Windows 10
Experience in call logging, remote support, and desktop support
ServiceNow (desired)
Excellent communication and troubleshooting abilities

If you have the desired skilllset and want to make your next career move then, please apply for immediate consideration!

Apply now in a few quick clicks

Service Desk Analyst

Service Desk Engineer

Application Support Analyst

Help Desk Analyst