PHARMACY QUALITY IMPROVEMENT & TRAINING LEAD
BASED: POLAR SPEED DISTRIBUTION LIMITED, SITE 1 CHARTMOOR ROAD, LEIGHTON BUZZARD, LU7 4WG
HOURS : MONDAY - FRIDAY - 37.5 HOURS PER WEEK
SALARY: £25,000.00 PER ANNUM
Polar Speed has a reputation for quality, compliance, operational and customer facing technology and monitoring solutions in the growing temperature-sensitive pharmaceutical logistics market in the UK. The company specialises in active temperature-controlled deliveries to hospitals, pharmacies, wholesalers and medical care surgeries as well as to end patients which it serves through its homecare business. Its customers include some of the best known pharmaceutical brands in the world.
Due to an increase in business and internal progression we currently have a vacancy at our busy Site 1 Pharmacy in Leighton Buzzard.
You will be required to lead on all matters relating to Pharmacy Quality systems, to meet all regulatory requirements impacting on the Clinical Homecare Pharmacy service, in particular the investigation and resolution of complaints and incidents across the Pharmacy departments and sites in conjunction with line managers and nominated individuals.
We offer a wide range of benefits including 28 days holiday (including bank holidays) building to 33 days (including bank holidays) in the sixth full holiday year (PRO RATA), a company pension scheme with 4.5% company contribution, UPS Perks at Work scheme.
For successful applicants, Polar Speed will process basic disclosure criminal record checks.
Key responsibilities:
Lead on all matters relating to Pharmacy Quality Systems to meet all regulatory requirements.
Identify and deliver appropriate corrective and preventative actions (CAPAs) to drive process efficiency and protect patient safety.
Co-ordinate Pharmacy employees training requirements across Polar Speed Pharmacy sites.
Assist with the implementation of new commercial contracts in the pharmacy operation and strategic improvement projects including process design and documentation, and team training - E.G Dynamics CRM project.
Support the delivery of a pharmacy risk management plan.
Ensure all pharmacy complaints and incidents (internal and external) are logged and acknowledged in accordance with the required timelines.
Key Skills/Experience/Requirements:
Pharmacy NVQ Level 3 or above essential.
Basic knowledge of Quality Management.
Good knowledge of UK Pharmacy regulation, RPS Homecare Standards, NHS policies and procedures.
Excellent working knowledge of Microsoft Office Applications.
Experience of leading a large team.
Audits and CAPA Management.
* Document control