Customer Service

Axon Moore Group Ltd

Posted 7 hours ago, valid for 22 days

Leiston, Suffolk IP164RT, England

Full Time

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Sonic Summary

The position of Customer Service & Administration Assistant requires 37.5 hours of work per week, including weekends.
Candidates must be available for training Monday to Friday for the first 8-12 weeks.
The role offers a competitive salary, although the exact amount is not specified.
Applicants should be self-starters with a minimum of 1-2 years of experience in customer service or administration and possess strong communication skills.
Benefits include free electric car charging, discounted gym membership, and opportunities for bonuses and training.

Job Title: Customer Service & Administration AssistantPosition: Customer Service & Administration AssistantHours: 37.5 hours per week, Monday to Sunday, 5 out of 7 days to be worked (weekend work required)Training: Must be available Monday-Friday for training for the first 8-12 weeksSalary: Competitive salaryAbout the company :Axon Moore is working with large businesses in the North-West as they seek to strengthen their customer service team. With a market-leading brand in the UK and recent expansion overseas, this Manchester-based business has strong plans for growth and an exciting strategy to fulfil it. The successful candidate will be a part of a dynamic and forward-thinking culture.About The Role:This is an exciting new opportunity to join a dynamic and ambitious team.You will be involved in handling customer service queries via email, as well as supporting the administration team with processing orders and conducting thorough checks to ensure purchases are correct and compliant. Additional administrative tasks related to purchases and after-sales will also be part of the role.So here is what we are looking for:

Self-starter
Excited by working in a fast-paced environment
Organised
Driven to take on a variety of tasks
Good knowledge of Microsoft Office, especially Excel and Outlook
Strong communication and telephone skills
Excellent written communication
Willing to learn
Attention to detail

Benefits:

Competitive salary
Free electric car charging
Incentives & rewards
Discount at partner companies
Rapidly expanding, healthy business with ample opportunities
Training opportunities
Opportunity to get involved in exciting and new projects

Extra Benefits:

Discounted gym membership
Team social events budget available to all
Monthly & annual bonuses, incentives & rewards
"Buy more holiday" scheme + accrue extra for length of service
Healthcare cash plan
Cycle-to-work scheme

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