Temp Desk Administrator

About Us:

Recruitment Direct are a recognised independent recruitment agency based in Leominster with a first-rate reputation. We are seeking an analytical, proactive and organised individual to work alongside our fantastic Temp Desk Recruitment Consultant.

What you can expect:

• Basic salary: circa £27,000, depending on experience

• A permanent and full time position

• Bonus structure based on temp desk revenue

• Generous commission structure for perm desk placements

• 22 days annual leave plus an additional day for your birthday plus statutory holidays

• Ongoing training and professional development

• Monday to Friday, 9am – 5pm with an hour for lunch

• Leominster central location with parking (minimal cost)

• Responsibility for the emergency out of hours mobile

Our fantastic Temp Desk Administrator is relocating! Sarah has been working with Recruitment Direct on a temporary basis for the last few months, so who’s better to tell us about the role than her!

We asked Sarah to describe a ‘day in her life’ and here’s what she had to say:

• Working in the busy Leominster office of Recruitment Direct, I’m part of a close-knit team that makes a real impact. I work alongside Janet, our Temp Desk Consultant, while Rachael and Clare focus on permanent placements. Together, we ensure clients get the right staff and candidates find roles that suit them.

• I start the week by checking timesheets submitted online by our candidates, using our CRM system. I then chase up any missing timesheets and follow up with clients to get the hours authorised. If needed, I liaise with our payroll administrator, Claire, to ensure timesheets are processed correctly and candidates receive their pay without any issues.

• I also manage our diary, making sure all bookings are accurate and sending follow-up messages to confirm candidates have arrived as scheduled. If there are any changes, I promptly update both the diary and our CRM system. When last-minute issues arise—such as cancellations or urgent client requests—I quickly find replacements and coordinate with all parties to keep things running smoothly.

• A key part of my role is candidate and client communication. I handle incoming phone calls, emails and in-person inquiries, assisting job seekers with the registration process. I also reach out to clients to confirm booking details and gather role requirements to ensure we match them with the right candidates. Additionally, I oversee compliance and documentation, ensuring all right-to-work checks are completed and records remain up to date.

• Beyond that, I create booking forms for new candidates and clients, write job specifications and post them online to attract the right applicants. I also keep our job adverts fresh and up to date, both in our window and on our job board.

• Every day is fast paced, varied and incredibly rewarding! It’s perfect for someone who enjoys working with people, has a strong attention to detail and can juggle multiple priorities while maintaining a high level of accuracy and professionalism. With a supportive team, a welcoming office and plenty of opportunities to develop new skills, it’s a fantastic place to work!

What we are looking for:

• Highly organised with excellent attention to detail

• IT literate with Excel proficiency

• Confident communicator, able to develop relationships with clients and candidates

• Prior recruitment experience would be advantageous

• Prior office experience preferred

• Willingness to monitor the out of hours mobile

• Full driving licence