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Letchworth Garden City
Chief data officer
Desktop Support Manager EUC

Desktop Support Manager EUC

Big Red Recruitment

Posted 3 days ago, valid for a month

Letchworth Garden City, Hertfordshire SG6 3JA

£60,000 - £72,000 per annum

Full Time

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Sonic Summary

The EUC Manager position based in Hertfordshire offers an opportunity to lead a team in a growing technology environment with hybrid remote working options.
The role requires strong desktop troubleshooting experience and a passion for service improvement, overseeing desktop services and application delivery.
Candidates should have leadership skills, experience in managing end-user devices, and knowledge of Active Directory and Group Policy.
The position is ideal for someone looking to step into management while remaining hands-on, with responsibilities including team development and supplier management.
The salary for this role is competitive, and candidates should have a minimum of 3 years of relevant experience.

EUC Manager – Opportunity to Step Up and LeadLocation: Hertfordshire (Hybrid Remote Working)Are you ready to take the next step in your IT career and lead a team in a growing technology environment? We’re seeking an End User Computing (EUC) Manager to oversee desktop services and lead the delivery of new applications in a dynamic and fast-paced business. This role is ideal for someone with strong desktop troubleshooting experience and a passion for driving service improvement.As the EUC Manager, you’ll head up a team of two End User Compute Analysts, guiding them to provide excellent customer-focused service while continuously improving operations. You’ll collaborate with other tech teams and external suppliers, ensuring smooth delivery and support. This is a great opportunity for someone looking to grow into a management position while staying hands-on.Key Responsibilities:

Lead the EUC team to maintain and improve service delivery across the business.
Take charge of desktop deployment, application tools, and troubleshooting.
Develop and mentor your team, fostering collaboration and a positive working environment.
Manage relationships with key suppliers, ensuring high service standards.
Ensure smooth project transitions from development to operational teams.

What You Bring:

Leadership and people management skills, with a proven ability to mentor a team.
Experience in troubleshooting end-user devices, along with expertise in Active Directory and Group Policy.
Strong communication skills with a customer service focus.
Ability to manage multiple priorities under pressure and proactively drive improvements.

This is a fantastic chance for someone looking to step up into a management role while remaining hands-on in a technology-driven business. With hybrid working options and an emphasis on team development, it’s a great opportunity to grow both personally and professionally.Send your CV now to become a key player in a forward-thinking technology team!

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