Technical Manager

Technical Manager, Letchworth

A great opportunity for someone looking to join an industry leader as a Technical Desk Manager (with a bias towards refrigeration) within the commercial refrigeration and catering industry.

Your principal role with be to support the Field Operations Manager and engineers with technical advice and solutions within the repairs and maintenance activities with industry recognised best practice and standards

Responsibilities: -

• Provide technical assistance to management and engineers
• Facilitate technical communications between customer and company
• Checking engineers job sheets, advising on, and resolving problems
• Support as necessary with instruction and training
• Review and investigate onsite complaints, concerns and warranty claims
• Provide support to all functions within the business in the absence of the Operations Manager
• Any other reasonable duties, commensurate with position, to meet business needs

Key Skills: -

• Able to communicate and facilitate improvement at all levels in business
• Manage customer expectations
• NVQ/C&G Refrigeration based qualification
• Refrigerant handling C&G 2079 F-Gas or equivalent CITB certificate
• Minimum 5 years’ experience as a refrigeration engineer in service /installation work
• In depth experience of all different types of refrigeration systems
• Knowledge of electrical requirements or refrigeration systems
• Knowledge and understanding in the application of proprietary control systems applicable to refrigeration system
• Carry out on site, refrigeration equipment installation to acceptable standards
• High degree of attention to detail and accuracy
• Ability to plan and prioritise to meet business and customer needs
• To liaise with customers to ensure work is being carried out to their satisfaction and to identity future potential business.

As a Technical Desk Manager, you will possess F Gas qualification, either working for previously worked in a similar role within the same industry.

Benefits: -

Hours: Monday to Friday 8.30am - 5.00pm (mainly office based, with occasional requirements for site visits)

Salary: £45,000 - £55,000 DOE

Holidays: 22 days holiday plus bank holidays

Pension

On site parking

It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, if you have not heard from us within 7 days, please take it that your application has been unsuccessful on this occasion.This vacancy is being advertised by Fresh Recruit Ltd who are acting as an employment agency business.