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Field Engineer

Quest Employment
Posted 14 hours ago, valid for 25 days
Location

Letchworth Garden City, Hertfordshire SG6 1AG, England

Salary

£11.5 - £13 per hour

Contract type

Full Time

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Sonic Summary

info
  • The project involves upgrading to Windows 11 for Independent Vet Care, with initial configurations at the Letchworth office.
  • Field engineers will perform onsite activities including equipment removal, installation of new devices, and ensuring user access to systems.
  • The role requires a UK driving license and entails working Monday to Friday from 08:00 to 17:00.
  • Candidates should have at least 2 years of relevant experience in IT support or a similar field.
  • The salary for this position is £30,000 per year.

Project is Windows 11 upgrade for Independent vet care, the initial configuration will be taking place in Letchworth office

Field engineers will complete the below tasks –

  1. Onsite Activities

At each IVC E site the engineers will complete the below activities and record the details on the allocated job on Alpha.

  • Sign into site with manager and confirm that the visit can go ahead and the number of devices to be upgraded.
  • Remove old Equipment (Laptop or PC) – scan the serial onto Alpha as uplifted stock and take photo of the removed device **Take note of any damage and ensure this is captured on the photo
  • Install new device this MUST be a wired connection not WIFI  (if none available use the patch cable & switch in your kit to complete the install but DO NOT leave these onsite)
  • Scan device serial onto Alpha then follow the steps below :
    • Lg in to the machine using Engineers Admin
    • Open and cmmand prompt (Start – Run – cmd.exe)
    • Perfrm a gpupdate /force and wait for it to complete.
    • Rebot
    • Ask user t log in with their credentials and make sure they can access system.
  • Repeat process for all devices onsite.
  • Securely pack all removed devices into the site tote, seal and record details on Alpha.
  • Once all devices have been upgraded and rubbish & removed equipment packed away confirm the details with the site manager and ask them to sign off the alpha job.
  • Complete the Alpha job before you leave site ***Contact the Ops team if you are unable to complete your job while onsite.

- Monday to Friday - 08:00 - 17:00 

- Must have UK driving license 

- Will be going to different sites installing Windows App on computers 

please attach you CV if interested 

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