Logistics / Courier - Branch Manager Irlam Associates are proud to be representing one of the UK’s largest and well-known courier & Logistics providers. With multiple branches covering the entire UK, we are looking for a Branch Manager based near Hitchin. You will develop effective sales strategies, transport plans and control resources ensuring customer and business requirements are achieved. You will manage BDM’s and set targets in line with company objectives, advise and guide employees to achieve financial and operational objectives whilst complying with company and transport legislation. This is a role where flexibility and time is required to ensure effective development of the region. Key Responsibilities:

Be someone who wants to grow their business and maintain an entrepreneurial streak
Proven track record in new business development
Proven sales experience with a personal target
Autonomous approach with a positive ‘can do’ attitude to grow the branch
Developing and broadening relationships with existing customers to maximise sales penetration within each customer
To manage the sourcing and booking of vehicles in line with company procedures
To develop and control an agreed amount of resources (vehicles, drivers) ensuring all legal constraints are adhered to (Weight limits, Working Time Directive and EU drivers’ hours regulations)
Identifying new clients and using a combination of internal process and your experience, turning new opportunities into customers
Produce effective transport plans guided by the operating model
Negotiating prices with subcontract drivers
To build a reference portfolio of vehicles and drivers
Effective management of drivers through on-going communication
Ensure that internal tracking system housekeeping is completed to the required standards
Understanding and achieving specific targets regarding required margin, costs per mile and utilisation
Constantly communicate with customer services and drivers to ensure customer KPI targets achieved and maintained
Ensure BDM targets are set in line with company objectives, manage BDM activity, CRM compliance and KPI reporting to ensure delivery of these targets
Support, energise and motive the team to achieve set targets
Managing the office day to day

Key Skills & Knowledge Required:

Experience with the transport sector within the UK, and business development skills within this market
Knowledge and understanding of the budgeting process and delivery of service levels to budget, including cash collection and cost controls
Management of a team, motivation and objective setting
Awareness of the UK van market
Have an ambitious and entrepreneurial mindset
Excellent communication skills

This is a fantastic opportunity to join a very large but continually growing business in a key role as part of their growth, bringing additional opportunities for the right person to develop a career.

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