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About the Role
- Responsible for the day to day enquires relating to the schemes
- Supporting residents to live independently and working with external agencies to make sure residents get access to the right services
- Ensuring the scheme is safe and all health and safety checks are carries out in line with policies and procedures
- Monitoring budgets and service charge accounts and making sure residents' homes are well maintained and repairs completed to a high standard
- Taking ownership and fully investigating any complaints received including anti social behaviour
- Monitoring cleaning, gardening and other contractors' performance when on site, ensuring that works are completed to a satisfactory standard
- Certificate in Supported Housing, Charted Institute of Housing or equivalent (preferred but not essential or willing to work towards)
- Knowledge of Housing Benefit requirements and criteria
- A wide knowledge of health and social issues that may affect our residents
- At least two years Housing experience in a similar or related field (essential)
- Ability to deal with challenging and emergency situations in a calm manner
- Excellent customer service and communication skills
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250!Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our websitefor full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
