Head of Social Care Operations

Job Title: Head of Social Care Operations (Children & Adults Services)

Location: North Chailey, East Sussex

Salary: 61,000 - 72,000 per annum

Employer: Chailey Heritage Foundation

Contract: Full-time, Permanent

Panoramic Associates are delighted to be exclusively partnering with Chailey Heritage Foundation who are looking for an experienced Head of Social Care Operations to lead and support their children's and adults' services.

Reporting directly to the Director of Social Care, you will play a critical role in ensuring their services meet the highest standards of care and compliance with CQC and OFSTED regulations. This is a fantastic opportunity to make a meaningful impact in a unique and dynamic environment, supporting both their Service Managers and teams.

Key Responsibilities:

• Provide leadership and oversight for both children's and adults' services, ensuring high-quality care delivery across all operational areas.
• Role model strong and effective relationship building with all stakeholders within and
  outside of the Foundation.
• Work closely with and provide support to Service Managers, helping them maintain operational excellence and compliance with OFSTED and CQC standards.
• Monitor, evaluate, and develop care services, ensuring that they consistently meet regulatory requirements and exceed standards in quality, safety, and service delivery.
• Lead on safeguarding practices across services, ensuring robust policies and procedures are in place and adhered to.
• Collaborate with multidisciplinary teams and external partners to drive continuous improvement and enhance service outcomes.
• Manage resources and staffing effectively to ensure optimal care is delivered while maintaining regulatory and operational efficiency.

Requirements:

• Proven leadership experience in social care operations, with significant experience in both children's and adults' services.
• A strong working knowledge of OFSTED and CQC regulations and the ability to manage services in line with these standards.
• Experience in managing and supporting teams, with the ability to lead, mentor, and develop senior staff.
• Exceptional organisational, communication, and leadership skills, with the ability to balance strategic oversight with operational detail.
• A commitment to the highest standards of care and safeguarding practices.
• Relevant professional qualifications in social care management (Level 5 or equivalent).

What is on Offer:

• A competitive salary of 61,000 - 72,000 per annum, depending on experience.
• A supportive and collaborative environment with opportunities for professional growth.
• The chance to make a real difference in the lives of children and adults with complex needs.
• A role with significant responsibility and the ability to shape the future of care services at Chailey Heritage Foundation.

If you have the vision, experience, and passion to lead social care operations in a dynamic and rewarding setting, we would love to hear from you!

Application Process:

To apply, please submit your CV and a cover letter outlining your relevant experience and why you are suitable for this role by 4th November.

Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children, young people, and adults, and all successful candidates will be subject to an enhanced DBS check.