- Review and prepare workflow, manning and space requirements including layout and future capacity requirements, and action plans ensuring optimal productivity/operational performance in line with productivity, quality and customer service standards
- Manage an efficient warehouse operation which is able to fulfil operational and customer demand
- Provide a safe working environment, adhering to Health & Safety and Environmental procedures, ensuring they are understood and practiced by the team at all times
- Plan, co-ordinate and monitor the receipt, storage and dispatch of goods
- Ensure the relevance and accuracy of all documentation relating to goods in and goods out including labelling of all stock items
- Control inventory levels by ensuring accurate physical counts are conducted and reconciled with the automated system utilising the help of the warehouse team
- Identify any system requirements/improvements and drive through recommendations for change
- Review ways to reduce waste
- Create and implement policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems
- Ensure a clean and tidy working environment to aid operational efficiency
- Inspect equipment, tools and machinery regularly and oversee general maintenance as needed
- Coach, manage and develop warehouse staff to optimise performance and meet targets and deadlines
- Develop and maintain strong relationships with internal and external stakeholders
- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with business requirements
- Proven management skills with the ability to build, lead and motivate a skilled team to meet objectives and agreed targets and optimise team performance and development
- Knowledge of Lean Six Sigma Methodology and implementation as well as Good Manufacturing Practice (GMP)
- ISO 9001 experience (desirable)
- Strong communicator, attention to detail and self-motivated
- Good IT skills ie; spreadsheets, databases and a knowledge of warehouse systems
- Strong decision making skills