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- Business Development:
- Identify, target, and secure new clients for freight and logistics services.
- Develop and execute strategic sales plans to achieve business growth objectives.
- Establish and maintain strong relationships with key decision-makers in potential and existing clients.
- Drive new revenue streams by exploring market trends and untapped opportunities.
- Client Relationship Management:
- Manage and strengthen relationships with existing clients to maximize service satisfaction and retention.
- Collaborate with operations and customer service teams to ensure client needs are met.
- Proactively address client concerns and resolve issues to ensure long-term business relationships.
- Sales and Negotiation:
- Lead negotiations with clients to secure profitable contracts and agreements.
- Prepare proposals, quotes, and contracts for freight services based on client requirements.
- Meet or exceed sales targets and KPIs, reporting on progress and outcomes.
- Market Analysis:
- Monitor industry trends, competitors, and market conditions to identify new business opportunities.
- Conduct research to understand client needs, preferences, and pain points within the logistics space.
- Leverage market insights to tailor services and solutions for potential clients.
- Collaboration and Teamwork:
- Work closely with operations, marketing, and other internal teams to deliver integrated and effective solutions for clients.
- Provide regular feedback and market insights to internal teams to improve service offerings and customer experience.
- Reporting and Administration:
- Maintain accurate records of business development activities, sales pipelines, and client communications.
- Generate and submit regular reports on sales progress, performance, and forecasts to senior management.
- Experience:
- Minimum of 2 years of experience in business development, sales, or account management within the freight, logistics, or supply chain industry.
- Proven track record of successfully securing new business and managing client relationships.
- Skills:
- Strong negotiation, presentation, and communication skills.
- Ability to identify business opportunities and understand client needs in the freight industry.
- Excellent problem-solving skills and ability to handle client inquiries or issues proactively.
- Knowledge:
- Solid understanding of freight and logistics operations, including import/export processes, shipping regulations, and transportation modes.
- Familiarity with market dynamics and the ability to adjust strategies accordingly.
- Personal Attributes:
- Self-motivated, results-oriented, and able to work independently with minimal supervision.
- Ability to thrive in a fast-paced, target-driven environment.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
