Back to search
Oakley Recruitment is working in partnership with a well-established client, based in Shenstone who is looking for a French-speaking Customer Service to join their team on a full-time, permanent basis.
Culture and Environment
Our client's working environment is diverse and friendly. The workspace has an extremely welcoming feel and they offer full training
Personality
Our client is seeking a French-speaking candidate with a friendly telephone manner and excellent rapport-building skills. If you are empathetic, remain calm and composed under pressure, and are highly motivated with a positive attitude, this role is ideal for you.
Reward
- Monday to Friday 9.00am 5.30pm
- Starting salary up to £30,000 with progression to £35,000 as you develop skills and experience
- 25 days holiday, plus bank holidays
- Non-contributory private health care and critical illness cover
- Generous contributory pension scheme
- Life insurance at three times salary
- Employee assistance programme
- A varied and autonomous role with a financially stable business
- Companywide training programme to develop key skills
Job Role
- Carrying out phone calls to prospective French franchisees, and taking them through the initial stages of our franchise recruitment process
- Answering queries, respond to technical questions
- Handling order and export paperwork
- Resolving complaints and manage your own customer related projects
- Supporting colleagues and team members with other French country-specific activities which will include supporting our French and UK marketing programme
- Building strong relationships French customers and consumers
Skills and experience
- French language Degree level as a minimum
- Experience in a French and English-speaking role
- Experience in administration
- IT literate
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
