Job Title : Service Desk Co-ordinatorSalary : up to 拢24,000pa - 拢28,000Locations: LichfieldDetails : Monday - Friday /40 hour week/ Company pension/ 20+8 holidaysIf you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on The company:We are a family run business and have been established for over 40 years within the service and maintenance of commercial refrigeration equipment. Over the years we have grown from strength to strength now owning a group of companies across the Midlands. We have long serving engineers and a very low turnover, which due to our reputation we have many returning customers which include pub chains such as Marston's and Green Kings .The role:We are now looking to recruit for an experienced Service Co-ordinator in our office to be the first point of call for the service engineers and clients completing the below tasks:路 Allocating work to the service engineers路 Managing emails and telephone call enquiries路 Ordering parts路 Keeping clients up to date路 Chasing up jobs and ensuring someone is assigned to them路 Processing job sheets, quotes, purchase orders路 Ensure administration processes work effectively
Requirements路 Previous experience on a service desk路 Great communication and customer skills路 Able to work well in a team路 IT literateIf you would like to discuss this opportunity - get in touch with #Chantal at CV BAY on