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Carbon60 are looking for a Customer Operations Manager to join a client of our who are based on the Aston Martin site in Gaydon. This is a 3 month contract, the successful candidate will need to have a good customer service experience and can hit the ground running as you will be the only one onsite.
Location: Aston Martin, Banbury Rd, Gaydon, Lighthorne Heath, Warwick, CV35 0DB
Pay/Salary: 32,000/annum, 17.58/hour, no overtime
Working Hours/Shift Pattern: Monday to Thursday 7:00 - 15.30, Friday 7:00 - 12:00
35 hours/week, 1-hour unpaid lunch break Monday - Thursday
Type of Employment: 3 months temporary only (could be extended or become long-term FTC but no guarantees can be made at this stage) - Sickness Cover
Main duties & responsibilities:
- Process quotations for stock to order based on data provided by the customer
- Complete quoting, ordering and raising invoices to suit customer requirements
- Expedite orders in process
- Check and process deliveries in stores area on-site
- Transport goods from stores area to office on-site
- Book goods in, create delivery notes and distribute orders to the customer's staff
- Completing day-to-day sales administration as applicable on internal and customer digital systems
- Adhering to H&S policies and procedures on site
Essential skills / experience / qualifications:
- Able to process sales quotations and demonstrate purchasing and expediting experience
- Excellent customer relations and communication skills
- Able to actively engage and build relationships with customers on-site to benefit sales activity and service to the customer
- Able to demonstrate and use basic IT literacy skills to complete daily activities; system specific training will be provided
- Supervisory experience is not essential but candidates need to be able to demonstrate understanding of having sole responsibility and accountability for sales performance and customer relationship
- Previous experience having manged customer accounts
- Comfortable being the sole member on-site working alongside customer on a daily basis
About our client:
Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
They know their hard-working people are the backbone of our mission, providing their customers with specialist knowledge and hands-on service.
This is where you come in!
Why our client?
With 170 sites across the UK and Ireland, a supportive environment is never far away.
And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.
Our client is committed to building a community - it's the people you work with; it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.
What are you waiting for? We can't do it without you!
If you are interested in this position and would like to know more please contact Shelby Agius on
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
