Back to searchAdministrator
Pertemps Coventry
Posted 11 hours ago, valid for 6 days
Lighthorne, Warwickshire CV35, England
£12 - £14 per hour
Full Time
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Sonic Summary
- Pertemps is seeking experienced administrators for a financial services business in the prepaid later-life planning sector, located just outside Warwick.
- The role, lasting between 3 to 6 months, involves managing documentation, inbound calls, and providing administrative support.
- Candidates should have strong IT skills and experience in a busy administrative environment, with recent graduates encouraged to apply as training will be provided.
- The salary is commensurate with experience, and applicants must arrange their own transport to the office.
- Successful candidates will have opportunities for career progression within the growing company, which values detail and accuracy in compliance with FCA regulations.
Are you driven and ambitious, with a keen eye for detail and accuracy?
Pertemps is recruiting for our client, an FCA-regulated financial services business in the prepaid later-life planning sector, which is growing rapidly. Our client is looking for an experienced administrator to join their expanding team at their head office just outside Warwick
length of role: Between 3 to 6 months
In this role, you'll be responsible for ensuring plan-related documentation is accurately entered into the back-office system in line with company guidelines. You'll also manage inbound calls, schedule advisor diaries, and distribute calls across the team.
Additional duties include client support, data entry, document creation and distribution, and various administrative tasks. Pay is commensurate with experience, and you'll need to arrange your own transport to the office. Strong IT skills are required, and recent graduates are encouraged to apply, as full training will be provided.
Our client's business is growing, with opportunities for career progression for those with the right attitude and performance.
This varied administration role may include:
- Conducting Anti-Money Laundering checks in line with the Financial Crime Policy.
- Processing plan amendments and refunds as needed, including updating plan documentation.
- Performing all tasks in accordance with FCA regulations and company policies.
- Completing documentation for new plan sales in the back-office system as per company guidelines.
- Processing plan redemptions in line with company standards.
- Conducting compliance checks on client file documentation, identifying and reporting any anomalies.
- Reporting complaints and breaches in line with company policy.
- Adhering to the anti-bribery policy.
- Committing to continued personal development.
- Providing administrative support for Business Managers and Advisors, including booking appointments, sending emails with materials to advisors, and distributing brochures and terms & conditions to plan holders.
- Sorting and date-stamping incoming post, then scanning and filing items as required.
- Managing incoming calls, answering queries, or directing them to the relevant department or individual.
- Managing various email inboxes and forwarding messages as needed.
- Performing other tasks to support business operations.
Skills and Experience
Essential
- Ability to work independently and as part of a team.
- Proficiency in IT, especially Microsoft Office applications.
- Ability to work effectively under pressure.
- Sensitivity and accuracy, particularly when supporting vulnerable clients.
- Experience in a busy administrative environment.
- Strong written and verbal communication skills.
Desirable
- Strong interpersonal and influencing skills.
- Knowledge of compliance file documentation.
- Familiarity with financial services regulations related to funeral plan distribution.
- Relevant financial services qualifications.
- Experience in financial services or the funeral sector
Call Pertemps on (phone number removed) or apply now
