Operations Manager (Supply Chain)

Operations Manager (Supply Chain)Lincoln, Full time, PermanentUp to £46,500 (inclusive of bonus)

Our Lincoln based Client is looking for an experienced Operations Manager (Supply Chain) to join their Senior Management team. This role oversees, coordinates & manages every stage from customer order placement, through to our factories/suppliers, through to the customer receiving the product.

• 20% staff discount
• Company trips
• Star of the Month Awards
• Staff thank you & reward events

As an Operations Manager (Supply Chain) you will continually review and improve processes within your areas and company-wide, other responsibilities include:

• Account managing our factories & supplier
• Analyse and produce reports to the CEO on what to produce and buy
• Track and chase all goods across couriers from origin to delivery.
• Oversee the order fulfilment process from our retail team to factories.
• Liaise with suppliers on quality issues, customer returns, and KPI performance.
• Produce reports with the CEO’s input, propose suggestions to keep best-sellers in stock based on trend analysis.
• Channel customer orders onto necessary systems, ensuring accuracy.
• Facilitate customer & supplier orders, ensuring timely delivery.
• Manage & track the order bank via spreadsheets, online inventories, & various tech systems.
• Proactively update the wider team on goods receive
• Identify and implement opportunities for automation and cost reduction.

The ideal Operations Manager (Supply Chain) will need to manage multiple workload streams simultaneously and handle a pressurized workload during peak season, other attributes include:

• Be able to manage external suppliers and be accountable for customer order fulfilment, demonstrating the required skills.
• Thrive on autonomy, responsibility, and ownership.
• Have a troubleshooting mindset - logically work through issues and solve them.
• Advanced Excel skills - analyse and interpret data to make informed decisions and provide recommendations to the CEO.
• Excellent communicator.
• Fully IT literate with Microsoft Office.
• Highly organized, solution-oriented, detail-focused, team player, and self-motivated.
• Hands-on mentality, analytical and structured, with logical thinking skills, curiosity, and creativity to explore unknown areas.
• Desire to work in a fast-paced, dynamic, entrepreneurial business, driving the company's next phase of expansion.

Thank you for your interest in this vacancy and good luck with your application.

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