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Customer Service & Office Administrator
Location: Coningsby, Lincolnshire
Salary: £26,000 - £27,500 per annum
Our clients are recruiting for a Customer Service & Office Administrator for one of the fastest growing SMEs in the area.
As Customer Service & Office Administrator, you will be the voice of the organisation. You will handle customer inquiries, provide administrative support, and ensure customer satisfaction by delivering exceptional customer experiences every day. This role is key to maintaining high standards of customer care.
The Role
- Respond to customer queries via phone, email, and social media with a friendly and professional attitude
- Ensure customer satisfaction by resolving issues quickly and effectively
- Provide administrative support to the wider team, maintaining organised records of customer interactions
- Collaborate with other departments to ensure smooth customer journeys from order to delivery
- Help maintain reputation for excellence and uphold customer care values
Skills and Qualifications
- Prior experience in customer service or administrative roles
- Exceptional telephone manner
- Excellent written and verbal communication skills
- Enjoy engaging with customers, solving problems, and leaving a lasting positive impression
Benefits
- Ongoing mentorship and opportunities for career progression
- A chance to be part of an exciting, innovative company that is growing rapidly
To Apply
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
