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Customer Experience AdministratorAre you passionate about delivering exceptional customer service? Our client is seeking an enthusiastic Customer Experience Administrator to join their dedicated team! In this exciting role, you'll play a vital part in ensuring a seamless customer journey. Key responsibilities include:Benefits include:
Competitive salaryCompany pension23 days holiday per year (plus bank holidays)On-site parkingCasual dress
Join an innovative organisation at the forefront of the agriculture industry. This dynamic workplace prides itself on fostering a supportive environment, perfect for individuals eager to enhance their professional skills and contribute to customer satisfaction.
Day to day duties include:
Tracking customer orders and managing claims for damages or lossesOrganising replacements and processing returns and refunds as necessaryCommunicating with customers via telephone, email, and online platformsCollaborating with 3rd party hauliers/couriers to resolve any issuesMaintaining a high standard of professionalism and support throughout all interactions
This position is perfect for an individual who thrives in a bustling office environment, possesses strong problem-solving skills, and can think creatively to overcome challenges. If you're ready to embrace this rewarding opportunity and make a positive impact, we would love to hear from you!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
