IT Infrastructure Technician

Job Advert: IT Infrastructure Technician
Location: Lincolnshire Police Headquarters
Hours: 8:00 AM - 4:00 PM (Monday to Thursday), 8:00 AM - 3:30 PM (Friday)
Contract Length: 6 months
Rate of Pay: 22.31 per hour (Umbrella)

Lincolnshire Police is seeking an IT Infrastructure Technician to provide operational and technical support across the organisation. This is an opportunity to make a meaningful impact by supporting critical IT services for a leading public service.

• Provide technical support and advice to users of IT services, ensuring swift resolution of issues.
• Manage endpoints using tools such as Intune, SCCM, and Azure-based administration.
• Maintain the Airwave estate using Radio Manager.
• Oversee the Windows 10 lifecycle, including security updates and application testing.
• Deploy and support VOIP telephony, laptops, mobiles, and other hardware.
• Ensure documentation is up-to-date, including asset registers and knowledge bases.
• Contribute to IT projects and provide innovative problem-solving approaches.
• Participate in the IT out-of-hours on-call rota to provide emergency assistance.

• Strong knowledge of Microsoft operating systems and applications (Windows 10, O365).
• Experience in endpoint management and application installation using SCCM, Intune, or similar tools.
• Knowledge of Active Directory, including security groups, group policies, and organisational units.
• Familiarity with network topologies (WAN/LAN, TCPIP, Ethernet).
• Excellent analytical and problem-solving skills.
• Effective communication skills and ability to work collaboratively.
• Full UK Driving Licence and ability to travel to various sites.

• Work in a dynamic environment supporting critical IT services.
• Gain valuable experience in a public sector organisation.
• Contribute to meaningful projects with cutting-edge technology.

For further details or to apply, contact Lewis Ashcroft at (url removed) or call Service Care Solutions today on (phone number removed)