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Client Services Administrator

Blue Arrow
Posted 3 days ago, valid for 25 days
Location

Linlithgow, West Lothian EH49, Scotland

Salary

£12 per hour

Contract type

Part Time

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Sonic Summary

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  • Blue Arrow is seeking a Client Services Administrator for a temporary full-time role with a Financial Planning client near Livingston.
  • The position requires immediate availability and a commitment for at least four weeks.
  • Candidates should possess strong communication skills, proficiency in Microsoft Office, and the ability to work under pressure.
  • This role involves answering queries, processing mail, and producing client valuation reports while maintaining discretion with sensitive documents.
  • The salary for this position is not specified, but candidates should have relevant experience in a customer service or administrative role within the Financial Services industry.

Job Description: Client Services Administrator
Primary Job Functions:
Blue Arrow are currently recruiting for a Client Services Administrator for our Financial Planning client based near Livingston. An exciting full-time, temporary role has arisen for the successful candidate to join a team who work with external Financial Services clients. Your main focus will be to assist with their day to day needs to support the administration and provide excellent customer service. Please note that you must be available to start immediately, and be able to work for the next four weeks at least.

Job specification:
* To be the first point of call for our clients and Financial Advisers.
* Answering general queries by telephone, post and email.
* Processing incoming mail.
* Requesting information from life providers, and sourcing information where required.
* Producing client valuation reports as and when requested by clients.
* Using the company custom built system to process information and keep records up to date
* Process sensitive client documents, using the utmost discretion.
* Chase outstanding mandates.


Role:
This is a short term temp cover, that will see you making outbound calls to Financial Services partners and providers to obtain missing information and update records accordingly.

Candidate Attributes:
* First class communication skills, both oral and written
* Strong working of Microsoft Office packages
* Ability to work under pressure and to tight deadlines
* Able to adapt to fast paced changes within the Financial Services industry

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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