Office Administrator

Job Title Office Administrator
Location: Lisburn
Salary: 11.67 per hour, paid weekly
Hours: 37.5 hours per week (Monday to Friday, 9 AM to 5 PM)
Type: Temporary, ongoing

Brook Street is proud to present an exciting opportunity for an Office Administrator to join a dedicated team within Health and Social Care Northern Ireland (HSCNI). This role is essential in providing a single point of contact for clients in the community, contributing to the efficient delivery of vital services.

As an Office Administrator, you will be responsible for:

• Software Operations: Utilising various software packages to deliver efficient services to Trust professionals and clients.
• Professional Liaison: Collaborating with Occupational Therapists and District Nurses to ensure accurate and up-to-date client information.
• Scheduling Coordination: Organising the delivery and collection of community equipment and continence products to optimise logistics.
• Customer Service: Addressing inquiries from the public, both at the counter and via telephone, ensuring timely and courteous responses.
• Documentation Management: Preparing equipment collection dockets and managing the scheduling of equipment returns.
• Record Keeping: Maintaining accurate filing of requisitions and delivery notes, as well as recording returned equipment in relevant databases.
• Stock Management Support: Assisting in stock counts and managing the community equipment stock catalogue.

Qualifications

• A minimum of 12 months relevant experience in a customer service or logistics environment, with regular use of patient administration systems.
• At least five GCSEs, including English Language and Maths (Grades A* to C)
• Proficiency in Microsoft Office software (Word, Excel, Outlook) or similar applications.

Why Join Us?

This position offers a unique opportunity to contribute to community health services while developing your administrative skills in a professional environment. You will be part of a supportive team that values your input and fosters your growth.

Application Process

If you meet the qualifications and are interested in this rewarding opportunity, please submit your up-to-date CV via the apply link, or call Ciara McKee at Brook Street for more information

Brook Street NMR is acting as an Employment Business in relation to this vacancy.