Sales Administrator

Eye4 Recruitment are working with a reputable client based in Liss, a family run business, looking to grow in 2025, based in the heart of Liss, next to the train station.

KEY RESPONSIBILITIES:

• Ensuring that invoice batches are generated daily
• Confirmation of invoice batches once authorised
• Daily filing of customer contract paperwork
• Providing a first point of contact for all customer invoice queries and ensuring that they are resolved within agreed timescales
• Daily monitoring of the “invoices” mailbox ensuring that all customer correspondence is dealt with promptly
• Ensuring that invoice queries are fully investigated, and credit notes are requested in accordance with appropriate procedures
• Raising, issuing, and allocating credit notes once authorised
• Ensuring that customer information is up to date
• Administering the month end invoicing process including ensuring that all contracts and advice notes have been invoiced and all closed contract paperwork has been archived
• Preparation and provision of month end invoicing and invoice query stats to the Finance Manage
• Updating of customer pricing agreements.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Ideally 2/3 years’ experience in a similar role
• Confident telephone manner, along with strong customer service skills
• Good attention for detail

HOURS & BENEFITS:

• Early finish on a Friday 2pm, Flexible working hours
• Parking
• Pension
• Career development, if required
• 28 days holiday
• Christmas shut down