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Job Role: Central Admin Co-ordinator
Location: Liverpool
Contract: Full time, permanent
The role will be responsible for the coordination and collation of all operational, tracking, monitoring registrations and claims required of all apprentices on programme and of candidates on commercial or alternative funding streams to ensure Knowledge, Skills and Behaviours (KSB) across the skills workshop and knowledge sessions are on track.
You will produce data and operational reports for use across the business.
Ensure timely registrations/ claims and EPA co-ordination.
You will be the point of contact for apprentice student support and employers. You will ensure that best practices are followed and work within GDPR, ESFA, Ofsted and Awarding Body requirements to support the best attainment for apprentices, employees and visitors.
Key areas of responsibility include:
- Registration and claims of qualifications and EPA.
- Support with information and reports for EQA / Quality visits.
- Set up and register student information / data for induction and biometrics.
- Produce registers and track and report on timekeeping and attendance.
- Point of contact for student and employer support
- Adhere to Compliance for GDPR, ESFA, Ofsted
- Produce data and reports for use across the business.
- Safeguarding of students
Role tasks:
- Complete admin tasks in a timely, professional manner
- Registrations/Claims registering apprentices / alternative funding / commercial with relevant awarding body and claiming certification.
- Booking of online and written exams, including invigilation. (All standards)
- Liaising with Quality Assurance & TTA, uploading certificates and documents to progress apprentices through gateway timely with the relevant EPAO site. Consulting with EPAO over assessment dates, agree availability, informing relevant parties.
- Provide purchase order numbers
- Input data, maintain student records and produce data tracking matrix to collate evidence of apprentice attendance.
- Record and monitor student timekeeping and attendance update PICS system
- Collate and track attendance, produce and supply weekly attendance reports for all companies and quarterly overview update reports.
- Produce reports to share progress/outcome/grades with SMT and data for EQA
- Tracking KSB progress of Workshop skills, Classroom Knowledge, inc (Btec/HNC)
- Update PICs, TEAMS, SharePoint, awarding body sites and any additional sites as required.
- Student support - respond to student and employer enquiries via email, telephone or face to face.
- Carry out any other duties as required.
Knowledge/Experience
- Have relevant office experience
- Experience of working in a busy admin environment
- Experience using Microsoft packages (SharePoint, TEAMS folders)
- Good telephone manner
- Excellent communications skills verbal and written
- Understanding of GDPR and KCSIE (Keeping children safe in education)
- Relish a challenge and have a good work ethic
- Problem solver
- Attention to detail
- Enthusiastic with a desire to listen, learn, ask questions
- Ability to take ownership and responsibility of tasks/role work well as part of a team
- Ability to prioritise work/tasks.
- Able to follow processes and adhere to legal requirements
- Having a good, positive, can-do attitude.
- Personable, enthusiastic, and trustworthy with integrity and respect for colleagues
and Customers
Qualifications:
- GSCE Grade C or equivalent in Maths and English
- Use of and experience in using Microsoft packages and other IT systems (use of PICS and Share Point and TEAMS system would be an advantage)
Pastoral
To take an active role in the induction and support of students.
To promote and safeguard the welfare of young people and vulnerable adults.
To meet the individual needs of all students to ensure achievement
To support high levels of attendance, retention, and achievement.
Post Information
- Reports to Contracts and Compliance Manager
- To undertake staff development and attend staff meetings as required.
- Competitive Salary
- 35 hrs per week
- 32 days holidays plus bank holidays
- This role will be subject to enhanced DBS check.
Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment.
This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract).
Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.
Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.
