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Your new companyI am excited to be working with a key client who is looking for a number of People Services Administrators to join their team on a permanent basis. My client is a leading infrastructure provider who is driven by strong values and offers a supportive and inclusive working environment. They work across a range of markets and offer numerous sustainable solutions to their customers.Your new roleWorking in the transactional team within People Services, the main purpose of your role is to deliver an excellent service to employees/customers across a range of concerns, questions and queries. You will be allocated daily caseloads and will be expected to manage these in a timely manner in line with SLA's. You may be asked to update personal details, support with portal log in issues or pass more complex queries, such as advice queries, onto the next team. You will manage your caseloads on a daily basis and will be expected to confirm resolutions with customers via email, letter or telephone. What you'll need to succeedTo be considered for this role, you must have recent, strong administration experience. Specifically, HR Administration or Recruitment Administration experience is highly desirable. You must be confident in managing and prioritising conflicting workloads and be comfortable working to KPI's. Attention to detail is extremely important in this role, and you must be able to demonstrate competence with internal systems. Exposure to SAP will be beneficial. What you'll get in returnThis is a permanent position offering a salary of £25,000, 24 days' holiday plus bank holidays, pension and free parking. There are other benefits including cycle to work, child card vouchers and holiday buying. Full time with working hours either 8 - 4 or 9 - 5. Once you are fully trained and comfortable working alone, you will be able to take advantage of the hybrid model which is usually 2-3 days per week from home.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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