Customer Insight Analyst

Harnham - Data & Analytics Recruitment

Posted 11 hours ago, valid for a month

Liverpool, Merseyside L96GB, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The Customer Insight Analyst position is located in Liverpool and requires on-site work two days a week.
The salary for this role is up to £38,000 per year.
Candidates should have experience in data analysis and visualization tools, preferably Power BI, along with SQL knowledge being desirable.
The role involves analyzing customer behaviors and survey data to provide insights for better decision-making and reporting.
Applicants must have a strong analytical mindset and communication skills, and sponsorship is not available for this position.

CUSTOMER INSIGHT ANALYST

Liverpool, 2 days a week on-site

Up to £38,000

Please note: Please do not apply if you require a sponsorship now or in the future as this cannot be provided.

The Company:

A housing association who are forward forward-thinking and innovative are looking for a Customer Insight Analyst to join their team to drive customer satisfaction and improve the service they offer to customers.

The Role:

As a Customer Insight Analyst, you will be responsible for:

- Performing analysis across customer behaviours and survey data

- Providing insights to stakeholders to better decision-making

- Creating reports or dashboards to present findings

Skills/Requirements:

- Visualisation tool experience preferably Power BI

- SQL experience is desirable

- Analytical mindset for data storytelling

- Stong communication

Interview Process:

1st stage - 30 mins chat with the hiring manager

2nd stage - F2F task and presentation

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