Customer Service Executive

Role: Customer Service Executive

Location: Liverpool, L11 0ED

Hours: Monday-Thursday 08:00-16:30 – Friday 08:00-13:00

Salary: £26,000

An exciting opportunity has arisen for a Customer Service Executive to join our client’s dynamic and supportive team.

This is a fantastic chance to work with a company that specializes in creating bespoke jewellery, offering a meaningful way to remember loved ones and pets through captured fingerprints, handprints, footprints, paw prints, signatures, or doodles.

Benefits:

• £26,000 salary
• 20 days holiday
• 3% Employer pension contribution

Duties of a Customer Service Executive:

• Responding to customer calls and emails promptly and professionally
• Processing orders accurately
• Liaising with undertakers to ensure smooth coordination
• Providing Sales support

What we would like from you:

• Excellent communication skills, both written and verbal
• A proactive, can-do attitude
• A genuine passion for delivering outstanding customer service

If you are interested in this role, please apply below with your most recent CV.

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.