Infrastructure Engineer

Due to continued success and growth, Acorn Insurance are currently recruiting for a talented Infrastructure Engineer to join our developing IT Team.

This is an exciting time to join Acorn Insurance- as an Infrastructure Engineer, you will have the opportunity to collaborate with the wider technical teams as well as stakeholders around the business to continue the enhancement of technology which would benefit throughout the group.

Role: Infrastructure Engineer

Location: Liverpool/ Hybrid

Working hours: 37.5 hours a week, Monday-Friday between 8:00am and 17:30pm on a four-week rolling rota

Salary: Up to £45,000 DOE

What you will be doing:

• Provide 3rd Line BAU technical support to the business and Desktop support function and escalated tickets.
• Work with the Senior Infrastructure Engineers, Project team and external technical resource, providing technical expertise to support secure, scalable, and performant Infrastructure solutions.
• Participate in the design, deployment, and implementation of the infrastructure technologies.
• Perform technical evaluation of products within the infrastructure domain.
• Work closely with the Senior Infrastructure Engineers and peers to deliver cost effective solutions in line with the IT strategy & roadmap whilst implementing appropriate control mechanisms.
• Be continually aware of enhancements available within the current infrastructure solutions as well as any shifts in technology and enhancements that would benefit the business
• Work with SecOps performing vulnerability remediation actions and updates, and audit processes.  
• Keep abreast of known and emerging Infrastructure technologies, trends and tools.
• Work with InfoSec and DPA function, with all audit process and requests, and following incident response processes

What we’re looking for:

• 1-2 years’ experience in a similar role in a similar sized organisation, across a broad variety of infrastructure disciplines and technologies, supported by a background in IT support 
• Previous involvement in the implementation of infrastructure solutions
• Experience of working on multi-tier, high volume, transactional system platforms and an understanding of the challenges and management
• Awareness of web application development techniques and tools
• Experience of creating and maintaining technical solution documents
• Proactive and logical approach to fault identification, troubleshooting and problem solving
• Ability to articulate IT issues to non-IT people
• Working knowledge of ITIL
• Certification or working experience across several the infrastructure technologies including: LAN, WAN, DNS & Wi-Fi, Server architecture, Storage solutions, Cloud computing platform, principals, and services, Perimeter Security, Microsoft & Linux Operating Systems, Microsoft SQL Server, VOIP & SIP, Telephony, Contact centres, Backup, Recovery & Replication, Virtualisation solutions, Office 365 Platform, Security Controls & Standards along with Cyber Security Awareness. 

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform "Your tomorrow"
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Due to the length of training and complexity of the role,  we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.