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We are seeking a dedicated and skilled Planning Assistant to join our clients team. The ideal candidate will have prior experience scheduling Planned Preventative Maintenance (PPM) and a passion for client satisfaction.
This role requires a proactive approach to coordinating maintenance tasks, ensuring that all tasks are suitably scheduled, conducted and evidenced to the client. The Planning Assistant will work closely with our clients team of engineers, providing support and feeding key information as required.
Responsibilities are largely limited to a specified client, owning a portfolio of assets across Wales, however, cover for other clients and support to the rest of the Maintenance team during colleagues' leave and busy periods may be required. Travel to maintenance sites is not required.
Responsibilities
- Assist in the administrative tasks associated with the contract.
- Interpret engineer feedback to schedule remedial works.
- Manage and update the client-specific PPM Trackers as required.
- Ensure PPM tasks are completed, within SLA as planned.
- Support senior maintenance staff in supervising tasks and reporting on contract performance as needed.
- Maintain a clean and organised work environment, adhering to safety protocols at all times.
- Provide excellent customer service when interacting with staff and/or external clients.
- Update client and give assurances of progress during regular twice-weekly meetings.
Experience
- Proven scheduling knowledge is essential, with experience in PPM being highly desirable.
- Previous experience in a maintenance company or similar environment is a highly valued advantage.
- Strong coordination skills with the ability to oversee multiple sites effectively.
- Familiarity with data entry and Excel would be desirable, whilst computer literacy is essential.
- Skills in customer service is advantageous, ensuring a positive experience for clients and staff.
- Proficiency in English, both written and verbal, is necessary for clear communication within the team.
We invite candidates who are enthusiastic about maintenance work and possess the required skills to apply for this exciting opportunity.
This position will start as temporary then could lead to a permanent position with a slight pay increase.
Please apply or contact Katie at Ionic Recruitment!
