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Learning & Development Manager
Salary £38,000
Full time office based in Wavertree, Liverpool L13 1FB
About Us
Gray Healthcare is a specialist Health and Social Care provider, supporting people with complex needs, disabilities and long-term conditions looking to step back into the community from in-patient support services.At Gray Healthcare, we offer our own dynamic approach to care, enabling people to move back into their own homes - into their own communities giving them control of their life.We create a bespoke support package for each individual, with support from our own multi-disciplinary team, adaptable to meet all current and future needs.
The Role
As the Learning and Development (L&D) Manager at Gray Healthcare, you will report to the Head of Operations and Quality and work collaboratively with other stakeholders. You will lead learning and development initiatives, drive innovation and foster a culture of continuous improvement. You will ensure that our employees are trained to the highest standards and are able to meet the identified needs of those we support. You will also support our employees to make the most of their talents and achieve their full potential.
Learning & Development Manager responsibilities:
- Deliver our inhouse training as part of our robust Induction for staff.
- Participate in the delivery of PROACT-SCIPr training within the company alongside our training team.
- Design, deliver, and evaluate training programs covering mental health awareness, safeguarding, de-escalation techniques, person-centred care, and other relevant topics.
- Facilitate in-person and virtual training sessions to support staff development and compliance with best practices.
- Identify training needs through assessments, staff feedback, and service evaluations.
- Work closely with external training providers and accreditation bodies to ensure high-quality and up-to-date training.
- Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
- Support the professional development of employees by facilitating career pathways and continued learning opportunities. Maintain accurate training records, ensuring compliance with industry regulations and internal policies.
- Promote a culture of continuous learning and development within the organization.
- Lead on induction programs for new staff, ensuring they are well-equipped to provide high-quality care and support.
- Stay updated on the latest trends, policies, and regulations within the mental health and social care sectors.
- Management of apprenticeship partnerships Management of Training compliance in line with regulations.
Essential requirements of Learning and Development Manager:
- Proven experience in a Learning and Development role, within the health and social care or mental health sector.
- Strong understanding of mental health challenges, safeguarding, and person-centred care principles.
- Experience in designing, delivering, and evaluating training programs.
- Knowledge of relevant compliance standards, such as CQC (Care Quality Commission) requirements.
- Excellent communication and interpersonal skills. Ability to engage and inspire staff at all levels.
- Strong organisational skills with the ability to manage multiple projects effectively.
- Proficiency in using e-learning platforms and digital training tools.
Desirable requirements of Learning & Development Manager:
- Recognised L&D qualification (e.g., CIPD Level 5 in Learning and Development, PTLLS, or equivalent experience).
- Mental health-related qualification or experience in frontline mental health services.
- Experience in coaching and mentoring staff.
- Familiarity with funding opportunities for staff development and training grants.
Benefits:
- Highly competitive salary
- Company pension
- Professional development
- 25 days annual leave
- 1 day increase annual leave after 12 months.
- Blue light card
*** NO AGENCY ASSISTANCE REQUIRED***
