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Customer Service / Sales Coordinator

Adele Carr Recruitment
Posted 20 hours ago, valid for 7 days
Location

Liverpool, Merseyside L96GB, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A well-established manufacturing business in Liverpool is seeking a Sales Coordinator to join their Customer Services team due to a re-structure.
  • The role involves developing customer relationships, maintaining the CRM system, organizing sample requests, and promoting products.
  • Candidates should have 3 years of experience in Customer Services or Sales Coordination, preferably within a manufacturing environment.
  • The salary for this position is negotiable based on experience, with standard hours from Monday to Friday, 8:30 AM to 4:30 PM, and hybrid working options.
  • Additional benefits include free parking and the opportunity to work from home two days a week.

Your new Company

Well established manufacturing business based in Liverpool, due to a re-structure they are looking for a Sales Coordinator to join their busy Customer Services team. Your new role will be supporting the Customer Service, Administration and the on the road Sales teams.

Duties

Your new role will include the following duties:

  • Develop relationships with customers to maximise satisfaction levels and manage expectations.
  • Utilise and maintain the CRM system for customer knowledge and management review.
  • Organise sample requests for customers when required to do so.
  • Actively promote and sell our products to customers when the opportunity arises.
  • Research potential markets (UK & export) and business opportunities
  • Liaise with transport companies and goods out to ensure we deliver orders on time and to budget.
  • Raise works orders for production, ensuring all relevant information is provided.
  • Complete export documentation for cash against documents or letter of credit transactions
  • Liaise with scheduling department to ensure all orders are made on time.
  • Deal with customer complaints professionally and efficiently

To be successful in this role you must have 3 years Customer Services / Sales Coordination experience ideally within a manufacturing business.

What you will get in return

Salary is neogiable depending on experience, Hours Monday to Friday 8.30-4.30, hybrid working (2 days from home) and free parking available.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.