Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR

Salary: 24000

Location: Liverpool

FTC - Possibly leading to permanent after six months

Hybrid working available after probation period

Our client is seeking an experienced Customer Service Administrator to join their dynamic team in Liverpool. This is a fantastic opportunity to be part of a well-established and successful organisation that is expanding rapidly. The role offers a competitive salary of £24,000, which will increase after the probation period. This full-time position may lead to permanent employment after six months and offers hybrid working opportunities post-probation.

What you'll do:

As a Customer Service Administrator, your role will be pivotal in maintaining excellent customer relations.

* Act as the first point of contact for Key Account customers, handling queries via email and telephone

* Resolve customer issues and complaints efficiently

* Build strong working relationships with clients

* Process customer orders diligently

* Update customer records accurately

* Assist other team members by providing clerical support when required

What you bring:

* Excellent customer service skills are essential for this role

* Clear communication skills are crucial for effective interaction with customers and team members

* Attention to detail is vital for accurate data input and record keeping

* Ability to work effectively as part of a team

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates