Customer Service Advisor

Job Title: Customer Service AdvisorLocation: LiverpoolWorking Hours: Monday to Friday, 9:00 AM - 5:30 PMSalary: £24,000 per annumStart Date: January 2024About Us: We are a leading financial services company dedicated to providing exceptional customer service and financial solutions. Our team is committed to helping our clients achieve their financial goals with integrity and professionalism.Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be the first point of contact for our clients, providing them with outstanding service and support. Your responsibilities will include:* Handling customer inquiries via phone, email, and chat* Providing information about our financial products and services* Resolving customer issues and complaints in a timely and efficient manner* Maintaining accurate customer records and documentation* Collaborating with other departments to ensure a seamless customer experienceRequirements:* Excellent communication and interpersonal skills* Strong problem-solving abilities* Ability to work independently and as part of a team* Previous experience in customer service, preferably within financial services* Proficiency in using computer systems and softwareBenefits:* Competitive salary of £24,000 per annum* Regular working hours with weekends off* Comprehensive training and development opportunities* Friendly and supportive work environment* Opportunities for career advancement within the companyJoin us and be a part of a team that values excellence and customer satisfaction!

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