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Customer Service Advisor (Insurance)

CKB Recruitment Ltd
Posted 5 hours ago, valid for 25 days
Location

Liverpool, Merseyside L2 2DP, England

Salary

£22,000 - £23,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A well-established insurance group is seeking a new Service Advisor for their Taxi Insurance team in Liverpool (L5).
  • The role involves handling inbound customer inquiries and managing insurance mid-term adjustments for Public and Private Hire insurance clients.
  • Candidates should have service-based experience in insurance, insurance claims, or car sales, and must be self-motivated with excellent customer service skills.
  • The salary for this position is between £22,000 and £25,000, with an additional monthly bonus of approximately £150.
  • Working hours are Monday to Friday from 9am to 5pm, and the role offers 20 days of holiday to start.

A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels Insurance specialist now seek to appoint a new Service Advisor to join their Taxi Insurance team, based in Liverpool (L5). 

This position sits on in their customer service team, with the purpose of the role being to handle inbound customer enquiries and handling insurance mid term adjustments for Public and Private Hire insurance clients. The role requires dealing with clients over the phone and via e-mail to ensure service targets are maximised, through the provision of efficient communication & negotiation skills.

We are keen to hear from you if you are highly self-motivated, driven & can deliver excellent customer service whilst hitting targets.

They are keen to speak to you if you have service based experience gained within insurance, or insurance claims, or even a car sales service background!

Salary on offer is £22-25k, plus bonus (circa £150 paid monthly) with 20 days holiday to start.

Working hours are Monday to Friday 9am-5pm. 

If you would like to discuss these roles in more detail, please contact Kieran at CKB Recruitment.  

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