Customer Service Coordinator

Marshall Moore

Posted 19 hours ago, valid for 11 days

Liverpool, Merseyside L96GB, England

Full Time

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Sonic Summary

The renowned logistics company is seeking candidates for a role that involves responding to customer inquiries and arranging imports/exports.
The position offers a competitive salary with excellent bonuses and includes hybrid working options.
Candidates should be prepared for shift work, as the hours are not the usual 9-5pm schedule.
A strong background in customer service is essential, and some experience in import/export would be beneficial.
The ideal candidate should be comfortable working shifts and ensuring a positive customer experience.

The Company:

Renowned logistics company
Excellent market reputation
Professional environment (not call centre)

What they offer:

Competitive salary
Shift work - not usual 9-5pm working hours
Hybrid working
Company pension scheme
Excellent bonuses

The Role:

Responding to customer enquiries
Arranging imports/exports
Liaising with internal departments
Ensuring a positive customer experience
Invoice queries

The ideal candidate:

Happy to work shifts
Some import/export experience would be beneficial
Strong customer service background is essential

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