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Trainee Customer Service Specialist - German Speaking

Page Personnel Secretarial & Business Support
Posted 5 days ago, valid for 17 days
Location

Liverpool, Merseyside L96GB, England

Salary

£35,000 - £38,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This position is ideal for a German-speaking individual with a passion for customer service, joining a leading industrial and manufacturing firm.
  • The successful candidate will provide first-class support to German-speaking customers through various communication channels.
  • Candidates should possess proficiency in the German language, excellent communication skills, and at least 1 year of relevant experience.
  • The role offers a competitive annual salary ranging from £35,000 to £38,000.
  • Additional benefits include a supportive work environment, comprehensive training, and a generous holiday leave package.

This is an excellent opportunity for a German-speaking individual passionate about customer service to join a leading industrial and manufacturing firm. The successful candidate will work within a vibrant Customer Service department, offering first-class support to our German-speaking customers.

Client Details

This company is a well-established organisation within the industrial and manufacturing sector. They are a large-scale enterprise, operating from their brand new head office based in Liverpool. They pride themselves in maintaining a high standard of quality and service in all their operations.

Description

  • Providing excellent customer service to German-speaking customers via phone, email, and live chat.
  • Handling customer inquiries, complaints, and feedback professionally and effectively.
  • Processing orders, forms, and requests promptly.
  • Working closely with other departments to ensure customer satisfaction.
  • Maintaining a comprehensive knowledge of the company's products and services.
  • Adhering to company policies and procedures at all times.
  • Participating in team meetings and training sessions.
  • Contributing to team effort by accomplishing related results as needed.

Profile

A successful Trainee: Customer Service Specialist - German Speaking should have:

  • Proficiency in German language (both written and spoken).
  • Excellent communication and interpersonal skills.
  • Proficiency in using computers and relevant software applications.
  • Strong problem-solving skills and the ability to handle challenging situations.
  • A proactive approach and a strong desire to provide outstanding customer service.

Job Offer

  • A competitive annual salary from £35,000-£38,000!
  • A collaborative and supportive work environment.
  • A comprehensive training program to aid in your professional development.
  • A generous holiday leave package.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.