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We are looking to recruit an experienced ASB Officer to cover a patch of housing stock in North Liverpool on a temporary basis for a minimum of 6 weeks on behalf of a well-established housing association.
Typically, you will work 37 hours per week and have the option of hybrid working, managing your own diary around meetings/visits on patch.Your new role
- Responsible for your own caseload of ASB, domestic violence, tenancy fraud and other tenancy breach cases
- Investigating complaints & safeguarding reports, gathering evidence and preparing legal paperwork for court hearings, including witness statements
- Implementing early intervention measures such as warnings, mediation referrals and ABC's
- Working in partnership with internal colleagues, external partners and key stakeholders to tackle and prevent ASB within communities
- Serving notices and attending evictions
What you'll need to succeed
- Min 12 months housing management experience and experience of managing own caseload of ASB cases
- Experience of investigating and resolving cases including gathering evidence, conducting interviews and preparing statements for legal proceedings
- Excellent communication, negotiation and interpersonal skills with the ability to communicate effectively with customers, stakeholders, colleagues and external agencies
- Personal resilience and empathy
- Understanding of risk assessing and what to do when risks are identified
- Knowledge and experience of implementing early intervention measures and appropriate actions in cases of ASB/DV/Safeguarding
What you'll get in return
- Weekly pay
- Option to be paid via PAYE or Umbrella
- Hourly rates between £20-£25ph
- Hybrid working
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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