Credit Control Team Leader

Job Description

Job title: Credit Control Team Leader

Department: Finance

Reports to: Group Finance Director

Main Duties:

• Leading a team of two credit controllers
• Monitoring performance of the team including training and development
• Managing a high volume of customer accounts

• Contact customers about their accounts with a view to collecting payments and resolving any queries.
• Ensuring the aged debt remains within set KPI’s.
• Produce reports for senior management and monitor KPI’s
• Identifying areas for improvement, relating to processes and improvements
• Reconcile customer accounts to resolve any customer queries relating to their accounts
• Review customer credit ratings and review credit limits on all active accounts at least annually and more frequently for key accounts
• Liaise with debt collection agencies to collect overdue debts
• Any other duties commensurate with the role
• Post and allocate cash to customer accounts

Person Specification:

• Experience of managing a credit control team (Essential)
• Excellent communication skills (Essential)
• Exposure of foreign currency transactions (Desirable)
• Experience of using Microsoft Dynamics (Desirable)
• Knowledge of Excel (Desirable)
• Experience of receivable finance (Desirable)