Loss Prevention Associate

UNIQLO is delighted to announce the opening of its first store in Liverpool in Spring/Summer 2025! UNIQLO is the leading brand of the Fast Retailing Group, the third-largest apparel retailer in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.

The UNIQLO Liverpool store will have a sales floor of approximately 1,430 sq metres across 2 floors and is located in the heart of the city on Paradise Street, part of the prime retail complex, Liverpool ONE.

We are now assembling a team of high-quality casual clothing enthusiasts to offer our LifeWear collection with our signature customer service experience to the people in Liverpool. We are very much looking forward to welcoming your application and starting your UNIQLO journey with us!

Hours: Permanent contract for Full Time (37.5h per week)

Flexibility: Must be able to work a flexible schedule including nights and weekends

Starting date: Late January 2025

Salary: £13.43 per hour

What are we offering?

• Promotion and pay increase opportunities every 3 months

• Structured training to build your skills across all areas of store operations step by step

• Self-evaluation and manager’s evaluation system to ensure you do not stop developing

• Highly diverse and inclusive team environment

• Competitive compensation and benefit package; includes staff discount, sales assistant of the month award, bi-annual customer service excellence award with a trip to Japan, paid time off to volunteering for a good cause.

• Ensures knowledge and sharing on LP/safety policy, procedure and standards

• Works well within a team and motivates others

• Prepares incident reports, accident reports and investigates incidents according to company guidelines.

• Works with LP manager and the management team in the investigation of employee policy and procedure violations.

• Brings forward solutions to potential loss/safety concerns.

• Responds to alarm calls as needed and required to resolve all issues causing them.

• Reads and understands all information from Store Support Centre, Loss Prevention and Area Managers.

• Train store employees on LP policy and procedure and ensure compliance.

• Understand, train and share the delivery procedures.

• Detect and capture shoplifters according to company protocol

• Understand inventory accuracy and work to increase accuracy with store and management.

• Understand, monitor and support all cash management procedures.

• Understand and share all Health and Safety policy and procedures.

• Understand and assist in maintaining store systems, CCTV, Fire Alarm, Intruder Alarm System, EAS Barriers, Tills and ensure correct usage.

What are the requirements for this role?

• No Previous Loss Prevention required, but it is preferred

• You have basic knowledge of computer applications; i.e.: Excel/G Sheets, Word, Power Point

• You are able to work collaboratively as part of a high performing team

• You have the ability to be approachable and comfortable talking to a range of customers and employees

• You have exceptional organisational, communication and time management skills

• You desire to challenge yourself and constantly grow and develop

• You are able to work effectively under pressure

• Able to use initiative to resolve problems

• Can remain flexible in line with the business requirements including nights and weekends.

Recruitment steps:

Step 1: Submit CV

Step 2: Pass screening stage

Step 3: Attend 1st interview

Step 4: Potentially attend 2nd Interview

Step 5: Receive offer

APPLY TODAY.