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Eden Brown are seeking a highly efficient Right to Buy/ Leasehold Specialist as they look to recruit a permanent vacancy
This role will be a part time working specifically Wednesday, Thursday and Friday with the hybrid option of working one day a week at home. The hours of work are very flexible
The role as RTB/Leasehold Assistant will involve:
- Maximise the income by contributing to ensuring costs for services provided to leaseholders are recovered in accordance with current legislation.
- Deal with all customer enquiries in relation to Leasehold services, Service charges and RTB.
- Administer the Leaseholder requirements for the range of products, including Shared Ownership and shared ownership staircasing and re-sales.
- Assist in monitoring performance in relation to services charged for separately from rent charges.
- Assist the Leasehold & RTB Manager in supporting the Finance Service Charge team with validation of annual service charge calculations ensuring consistency for leaseholders.
- Liaise with relevant departments in the administration and management of leasehold properties.
- Carry out leasehold and RTB duties in accordance with current legislation, ensuring best practice is adhered to.
- Deal with enquiries from leaseholders & RTB applicants or their representatives, ensuring the timely supply of comprehensive and up to date information.
- Assist the Leasehold & RTB Manager in the determination of each leaseholder's liability for service charges in accordance with the conditions of their lease and legislative requirements.
- Assist in the arrangement and co-ordination of meetings / forums when necessary to discuss leasehold/service charge issues.
- Devise and maintain literature and information that will ensure leaseholders are fully informed of the services offered and are kept up to date on new developments in the services provided.
Essentially you will have a strong Admin background and desirably you will have worked in Housing or better still understand the RTB/Leasehold process
Apply now to be considered
Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
