Role: Sales Agent

Department: Private Car Sales

Location: Liverpool, Hybrid

Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role.

Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays.

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.

The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.

What you will be doing:

Quoting and closing new or renewal business enquires
Building and maintaining long-standing client relationships
Amending customer policies, payments and schedules
Retaining existing clients at renewal
Supporting customers with existing policy amendments
Working towards individual and team targets
Providing excellent rapport building skills.
Handling sensitive information and following data protection principles
Adhering to strict FCA guidelines
Providing a professional service and promoting our brand in a positive manner

We are looking for colleagues who are:

As well as a passion for the job, below are the skills we are looking for to be successful in the role:

A positive “can do” attitude
Excellent verbal and written communication skills
Great listening skills
High level of accuracy and attention to detail
Good problem solver
Ability to work in a fast paced environment
Ability to multi-task and manage time effectively
Be able to demonstrate patience and empathy
Excellent customer service skills, incorporating a confident and polite telephone manner
Previous Insurance or Financial Services Industry Experience

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry.

As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Additional Buy & Sell Holidays
Company Sick Pay Scheme
Company Paid Maternity & Paternity Leave
Generous Company Pension Scheme
A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
A wide network of mental health first aiders.
Our very own reward and discount platform "Your tomorrow"
Fresh fruit Deliveries twice a week
£250 Refer a friend bonus
Cycle to work scheme
Free eye test vouchers and a contribution towards the frames
Regular Employment Engagement including ongoing competitions with fantastic prizes
Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.