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A great opportunity working for a Global Business of approx 4000 employees. You will be based in Liverpool working as part of a large HR Team supporting employees based overseas.
Client Details
Our client is a reputable entity within the Energy & Natural Resources industry, boasting a workforce of over 4000 employees worldwide. With a head office based in Liverpool, they are renowned for their commitment to excellence and sustainable practices.
Description
To put the employee / customer first in our delivery of excellent service at all times
Provide and coach others in the delivery of an accurate and timely first line HR administrative support to Managers, Employees, HR and where required external stakeholders across the global business, including but not exclusive to:
New starters administration and onboarding
Changes to employment and personal details
Changes to benefits and compensation
Preparation of data and entries to support the payroll process as required
End of employment administration
Ad-hoc reporting and file management
Employment correspondence and documentation
Maintaining accurate employee records (electronic & paper based)
Act as the Subject Matter Expert (SME) for at least one area of the service
Be the first point of escalation for your expert areas on any transactions, contractual or procedural actions and queries that require review, guidance, or problem resolution. Taking personal responsibility to ensure that a satisfactory outcome is reached
Take ownership of delivering your part in individual and team objectives/SLAs /KPIs, maintaining a high standard of quality, protecting, and enhancing the integrity of our company at all times
Proactively maintain your internal and external knowledge of the policies, processes, systems and services through self-driven learning and drawing on the knowledge available through peers and resources
Proactively identify and where appropriate lead the implementation of changes and improvements to processes and services driven by internal or external factors
Profile
You understand of the importance of a great employee experience within an organisation
You have a deep understanding of the full recruit to retire lifecycle, procedures, and policies
You apply a strong working knowledge of employment law to employee cases and queries
You are confident to act as a subject matter expert in a process or service and can coach others in the adoption of HR processes and procedures
You have been involved in the review and improvement of HR processes
You can work towards tight deadlines with high volumes and conflicting demands
You are self-motivated, well organised and can work with minimum supervision
You are solution focused, with a proactive approach and 'can do' attitude
You are a strong and proactive communicator both written and verbal
You are highly confident in working with standard office software such as Microsoft Office and have strong skills in Excel and Word.
Job Offer
- Salary up to 35k per annum
- Opportunity to work in a dynamic and fast-paced industry.
- A positive and inclusive company culture that values employee input.
- Generous holiday leave and benefit packages.
- Opportunities for professional development and career progression within the company.
If you are a dedicated HR professional looking for a rewarding career in Liverpool, we encourage you to apply for the HR Advisor role today.
