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Junior IT Support Analyst

Hays Specialist Recruitment Limited
Posted 17 hours ago, valid for 14 days
Location

Liverpool, Merseyside L96GB, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for an IT Support Analyst with a strong technical background and excellent problem-solving skills.
  • The role involves providing first-line support to clients, diagnosing technical issues, and maintaining IT systems.
  • Candidates should have proven experience in an IT support role and knowledge of Windows and Mac operating systems.
  • The position offers a 3-month temporary contract with potential extensions and a salary of £30,000 per year.
  • Relevant certifications and excellent communication skills are preferred for this collaborative work environment.

Your new roleWe are seeking a skilled and motivated IT Support Analyst to join our client's team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping others. As an IT Support Analyst, you will be responsible for providing technical support to clients, troubleshooting issues, and ensuring the smooth operation of IT systems. Key Responsibilities:

  • Provide first-line support to clients via phone, email, and in-person.
  • Diagnose and resolve technical issues related to hardware, software, and network systems.
  • Assist with the setup, configuration, and maintenance of IT equipment.
  • Perform routine system checks and updates to ensure optimal performance.
  • Document and track issues using the ticketing system.
  • Collaborate with other IT team members to address complex problems.
  • Train and support users on various IT systems and applications.

Your new companyThey are dedicated to providing exceptional IT support and services to their clients. They pride themselves on innovative solutions and commitment to excellence. Join their dynamic team and be a part of a company that values your contributions and fosters your professional growth. What you'll need to succeed

  • Proven experience in an IT support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with network protocols and troubleshooting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

What you'll get in return

  • 3-month temporary contract via Hays with potential extensions,
  • Opportunities for professional development and training,
  • A supportive and collaborative work environment,
  • Flexible working hours.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.