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A great opportunity for a 1st-2nd Line Support Technician to join a tech-focused organisation, ensuring the IT services are secure and highly available. Working in the heart of the city!
Initially 6 month-FTCRole:
- Provide 1st-2nd Line Support
- Be the first point of contact for all tech related issues
- Resolve IT issues and requests
- Escalate where necessary
- Provide a professional and personable service to end users
- Deskside and remote support
To succeed in this role:
- Minimum 2 years working in an IT Support Technician role
- Demonstrable experience resolving technical queries
- Methodical approach to problem solving
- Strong communication skills
- A passion for technology
Benefits:
- Salary £27-30K (Pro-rata)
- 29 days holiday + Bank holidays, option to buy 10 more
- Pension 5.5-12.5%
- Metro travel card for Merseyside area
- Flexible and hybrid working
- 24/7 employee assistance program
- Free counselling service
- Corporate discounts at council-owned gyms
- Bike to Work Scheme
- Coaching, mentoring, and professional qualifications
- £1k interest free learning loan
Sound good?Click apply now!
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